§5. DELIVERY

(1) Products which are “on stock” will be delivered inside Denmark and the EU within 7 working days. Delivery outside the EU within 14 working days.

(2) For products which are “out of stock” the delivery period can be up to 8 weeks in case of delivery inside Denmark and the EU. In case of delivery outside the EU, the delivery period can be up to 10 weeks.

(a) If the customer orders several items and one or more of the ordered items are currently out of stock, RUE DE TOKYO will not ship the goods until each of the ordered items is back in stock again. The delivery time in that case may take up to 8 weeks for customers within the EU and up to 10 weeks for customers who are located outside the EU.

(3) The shipping costs depend on the customer’s location:

 

Please note it is not possible to either pick up or return in person.
 
FREE DELIVERY - OVER 1000 DKK
FREE SHIPPING IN EU - OVER 134 EUR

 

DENMARK DELIVERY TIME DELIVERY COST

GLS

1-3 business days

Parcel shop / orders under 134 EUR

39 DKK

GLS

1-3 business days

Parcel shop / orders over 134 EUR

Free
GLS  1-3 busness days Home delivery 54 DKK
POST NORD 2-4 businees days Parcel shop 39 DKK

POST NORD 

2-4 business days

Home delivery

59 DKK

MAINLAND EUROPE

POST NORD

- Belgium

- Finland

- Sweden

2-7 business days

Parcel shop / orders under 134 EUR

10 EUR

POST NORD

- Belgium

- Finland

- Sweden

2-7 business days

Parcel shop / orders over 134 EUR Free

POST NORD

- Sweden

2-7 business days Home delivery 15 EUR

UPS

- Austria

- Bulgaria

- Czech Republic

- Estonia

- Finland

- France

- Greece

- Hungary

- Ireland

- Italy

- Latvia

- Lithuania

- Luxembourg

- Poland

- Portugal

- Romania

- Slovakia

- Slovenia

- Spain

3-10 business days Parcel shop / orders under 134 EUR 16 EUR

UPS

- Belgium

- Germany

- Netherlands

3-10 busness days Parcel shop / orders under 134 EUR 11 EUR

UPS

- Sweden

3-10 business days

Parcel shop / orders under 134 EUR 12 EUR
UPS 3-10 business days Parcel shop / orders over 134 EUR Free

UPS

- Austria

- Bulgaria

- Czech Republic

- Estonia

- Finland

- France

- Greece

- Hungary

- Ireland

- Italy

- Latvia

- Lithuania

- Luxembourg

- Poland

- Portugal

- Romania

- Slovakia

- Slovenia

- Spain

3-10 business days Home delivery 17 EUR

UPS

- Belgium

- Germany

- Netherlands

3-10 business days Home delivery 13 EUR

UPS

- Sweden

3-10 business days Home delivery 15 EUR

UPS

- Norway

- Switzerland

3-10 business days Home delivery / orders under 134 EUR 20 EUR

UPS

- Norway

- Switzerland

3-10 business days Home delivery / orders over 134 EUR Free
DHL EXPRESS 3-10 business days Parcel shop 30 EUR
INTERNATIONAL
DHL EXPRESS 3-10 business days Parcel shop

30 EUR

UPS STANDARD 3-10 business days Parcel shop 32 EUR

(4) RUE DE TOKYO will not be held responsible for any delay or failure to comply with its obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

(5) The risk of loss or damages will not pass to the customer until the goods have been delivered to the customer.

(6) Orders to Norway

RUEDETOKYO.COM is VOEC registered. According to this, we now offer to send the orders where the value of each item does not exceed NOK 3000 (excl. shipping) without charging extra VAT.

If the value exceeds NOK 3000, - you, as customer, must pay VAT on the shipment.

This rule came into force on 1 April 2020.